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socialtables

How Social Tables advocates for engineering with concrete metrics.

socialtables
21%
Increase in Coding Days per Week
20%
Increase in TinyPulse Happiness Score Among Engineers
27%
Increase in Impact to Codebase
We’re growing fast and it’s impractical to interrupt engineers or manually review all of their work. GitPrime helps me quickly understand what’s going on and identify the areas that need attention. And it helps us be much more tactical about supporting the engineers.
The Challenge
When Hunter Powers joined Social Tables as the VP of Engineering, he set his sights on building a high-velocity, high-impact engineering organization — while actively representing the team at the executive level. But as the company’s user growth exploded and their office space shrank, Social Tables’s engineering managers struggled to keep in touch with all of the people and projects happening in the organization. This lack of visibility complicated Powers’s ability to demonstrate how hard Engineering was working. While other departments in the organization came to meetings with reports outlining their progress, easily making the case for additional resources, the VPE was left dependent on his own political savviness. "I was getting questions like, 'How do we know that this person is actually working?' or 'Couldn’t you be doing 10% more?'" Powers says. At first, Powers tried creating a spreadsheet to track things like stories, but the result was almost worse: it provided limited (if not skewed) perspective of the team’s work, and manually exporting data from various sources on a single spreadsheet was time-consuming. When the VPE found GitPrime, it was an obvious choice.
We’re growing fast and it’s impractical to interrupt engineers or manually review all of their work. GitPrime helps me quickly understand what’s going on and identify the areas that need more attention. And it helps us be much more tactical about supporting engineers.
The Solution
Getting started with GitPrime was swift and simple, immediately enabling Social Tables to visualize engineering activity across teams, repos, and codebases. It was immediately clear that they had a high-performing team. "Before GitPrime, there was less trust that everyone was working hard — simply because a lot of work in software engineering is invisible," Powers explains. "Once we were able to pull up reports and show how hard the team was working, there was a significant increase in trust from people outside of engineering."
socialtables engineer
social tables office
socialtables office
The Result
Since rolling out GitPrime, Social Tables has seen increases across all four of the Fundamental Metrics, along with a 20% improvement in Engineering Happiness Score (as tracked by TinyPulse), and a dramatic increase in the amount of features shipped. "GitPrime gives me a clear path towards increasing the value that the team delivers to our customers," Powers says. "And it’s a path that focuses on working smarter — it’s not about asking the team to work more, to work longer days or on the weekends. It’s about improving our processes, implementing best practices, and helping managers better support the engineers." In addition to better supporting engineers internally, Powers has found GitPrime a powerful tool for communicating externally. Having the ability to experiment with various work patterns and track the results has even lead to a few new perks for the engineering team. For example, they’ve used GitPrime to establish a "Work from Home Wednesday," and also to introduce a "20% time" where the team can work on things outside the product roadmap. "Marketing recently came to me and said, 'From about six months ago, it feels like you’re shipping four times as much stuff as you were, and we can’t keep up' — to which I responded, 'Get ready for more.'"
GitPrime gives me a clear path toward increasing the value that the team delivers to customers.

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