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How IMO uses GitPrime to assess performance and drive technical direction.

ivana naeymi-rad
I knew metrics were the key to improvement, but it was so much work. We felt discouraged and were basically just flying blind.
The Challenge
Ivana Naeymi-Rad was promoted to VP of Engineering in the midst of a few substantial organizational changes. Engineering had just made an agile transformation, and the team was growing faster than ever. Identifying the need for calibration around career tracks, Naeymi-Rad took it upon herself to design the system herself. It soon became clear that to have clarity around the career advancement tracks, IMO's engineering organization needed a way to objectively track engineering progress. The need for data about the development process was only intensified by IMO's quick growth and changing workflows. Naeymi-Rad and her team sought information about how recent changes were affecting team performance. Naeymi-Rad earned a master’s degree in Software Engineering with a focus on estimation and measurement. "The curriculum basically said 'You can’t measure these things well. It’s just impossible.'" But that never resonated with me." Staring at this unsolved need, IMO's VPE rolled up her sleeves and began manually collecting and analyzing data from various sources—even engaging the company’s BI team along the way. "I knew metrics were the key to improvement, but it was so much work," she recalls. Despite the best efforts of the IMO leadership team, the overhead involved with trying to track team performance became a massive effort—so much so, that the effort to do so fell flat. "We felt discouraged and were basically just flying blind." she says.
The Solution
When IMO found GitPrime, it was an immediate fit. "Really, within days it was transformational for me as a manager," Naeymi-Rad says. "Now I can accurately assess how the organization is doing." Naeymi-Rad says the initiative to become data-driven had a positive impact on the organization as a whole. The VPE and her managers were able to visualize how the agile transformation affected the team's health and productivity from organization-wide view-and on a granular level. And Naeymi-Rad was able to integrate data into their career advancement tracks. The initiative resonated with IMO’s engineers as well. "The engineers were amazed that they could look back and see their progress over time," Naeymi-Rad explains. "It has helped them challenge themselves and experiment with different workflows, too."
The Result
IMO's engineering leadership now regularly uses GitPrime to understand how the organization's work patterns are trending over time. From there, they can make process-related decisions with confidence and easily advocate for engineering's continued progress at the executive level. Naeymi-Rad and her team can now form hypotheses about the organization's delivery proces and test them to understand what’s working and what’s not. Every quarter, they make slight adjustments to refine their work process. As the engineering team has scaled, they have begun to experiment with things like sprint duration and optimal team sizes. "We have identified our baseline, so when we make changes we can understand if we’re improving. We use GitPrime to answer that," she explains. Being able to evaluate the health of different types of teams in an unobtrusive way is critical for IMO as they support their rapidly growing teams. With GitPrime, IMO’s leadership has the data they need to drive technical direction and foster continuous improvement efforts. "Personally, it’s made my life as an engineering manager much easier," Naeymi-Rad adds, "and it’s helping me be the manager I’ve always wanted to be."
Really, within days GitPrime was transformational for me as a manager. Now I can accurately assess how my team is doing.

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